Prime Industrial Furniture stands by the quality of its products and offers a comprehensive warranty to ensure customer satisfaction.
Warranty Coverage:
- Length of Warranty: All products are covered under a manufacturer warranty for two years from the date of purchase.
- What is Covered: This warranty covers defects in materials and workmanship. It applies to furniture used under normal office conditions.
Limitations:
- This warranty does not cover damage caused by misuse, abuse, unauthorized modification, improper storage, or exposure to harsh chemicals or environments.
- Normal wear and tear, including but not limited to the wear on finish and parts, is not covered under this warranty.
Claim Process:
- To file a warranty claim, please contact our customer service team at info@primeindustrialfurniture.ca with your purchase details and a description of the issue.
- Proof of purchase is required for all warranty claims.
Resolution:
- At our discretion, defective products will either be repaired or replaced.
- Replacement parts or materials will be furnished at no charge, including shipping costs.
Contact Information:
For more information or to initiate a warranty claim, please reach out to us:
- Email: info@primeindustrialfurniture.ca
- Phone: 905-264-7730
- Address: 4-250 Trowers Rd, Vaughan, ON L4L 5Z6
We are committed to providing high-quality furniture and ensuring that our customers receive the best possible service.