At Prime Industrial Furniture, we strive to provide a seamless and efficient delivery experience to ensure your satisfaction with every purchase. Please take a moment to review our delivery policy for a clear understanding of the process.
Order Processing:
- Upon completing your purchase, our team begins processing your order promptly. The typical processing time is 2 business days, during which we prepare your selected items for shipment.
Shipping Methods:
- We partner with reputable carriers to deliver your furniture securely. The shipping method will depend on factors such as the size and weight of your order, as well as your location.
Delivery Timeframe:
- The estimated delivery timeframe is 1-4 weeks. This timeframe includes both processing and transit time. Please note that delivery times may vary based on your location.
Tracking Your Order:
- Once your order is dispatched, you will receive a confirmation email containing tracking information to track your shipment.
Shipping Costs:
- Shipping costs are calculated based on the weight and dimensions of your order, as well as the delivery destination. You can view the shipping costs during the checkout process before completing your purchase.
Delivery to Remote Areas:
- For deliveries to remote or hard-to-reach areas, additional time may be required. Our customer service team will notify you if your location falls into this category.
Delivery Confirmation:
- Upon delivery, please inspect your items for any damage or defects. If you notice any issues, contact our customer service team within 2 days to report the problem.
Delivery Assistance:
- For large or heavy items, we recommend having assistance available during the delivery to ensure the safe handling of your furniture.
Delivery Queries:
- For any delivery-related queries or concerns, please reach out to our customer service team at info@primeindustrialfurniture.ca . We are here to assist you throughout the delivery process.
Thank you for choosing Prime Industrial Furniture. We appreciate your trust in our products and services.